Relevant Questions

FAQ

If your question isn’t listed below, please feel free to use the Contact Us form

 

How long will my order take?

Orders take approx. 4-6 weeks to be manufactured once placed. Some orders can take slightly longer. If you wish to see where your order is up to you can do so here >> Creations by Jesska Orders

What is PLA+?

PLA+ is an industrial grade 3D printed plastic.

Can I put my creation outside?

I would not recommend leaving your creation outside if it is a hot day. If temperatures reach above 30 degrees the plastic may become soft. All items are ideal for indoors.

Can I cancel my order?

ONLY IF it hasn’t been started yet. Once your creation has been printed and started there is no refunds.

Can I add to my order?

Sure can. Please email me and I can organise an additional creation and payment.

Delivery?

We ship worldwide.

All orders are sent via Australia post with tracking. This ensures your order will not get lost in transit.

Payment?

All payments accepted are Paypal, Visa/Mastercard, Latitude Pay and ZipPay.

 

In order to use Zippay at the checkout please read the ‘How to pay via Zippay‘ first.